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Tickets & check-in

Selling event tickets online in Nepal: Khalti, eSewa and pay at the venue

The main ways to sell event tickets in Nepal compared: pay at the venue, manual wallet transfers and integrated Khalti or eSewa checkout, with tips for each.

By Eventlaya teamPublished 6 min read
In this guide
  1. 1What are the main ways to sell event tickets online and at the venue in Nepal?
  2. 2How do the options compare?
  3. 3How should you run pay-at-the-venue smoothly?
  4. 4How do you set ticket prices and ticket types?
  5. 5How do you reduce no-shows?
  6. 6What should your refund and cancellation policy say?
  7. 7How does Eventlaya handle ticket payments?
  8. 8Where can you read more?
  9. 9Key takeaways
  10. 10Frequently asked questions

In Nepal, event tickets are usually sold in one of three ways: attendees register online and pay at the venue, they send money to the organizer's Khalti or eSewa wallet and the organizer confirms it manually, or they pay through an integrated online checkout that confirms the ticket automatically. Pay-at-the-venue is simplest to start, manual wallet transfers work for small events, and integrated checkout saves the most work once ticket sales grow.

What are the main ways to sell event tickets online and at the venue in Nepal?

Most organizers choose between pay-at-the-venue, manual wallet transfers and integrated online checkout. Many events also mix them, for example online payment for early bird tickets and cash at the gate for walk-ins.

1. Register online, pay at the venue

Attendees register on an event page, receive a pass, and pay in cash or by scanning a wallet QR code at the gate or a counter.

  • Good for: free and low-priced events, college fests, community programmes, first-time organizers.
  • Watch out for: no-shows, since nothing has been paid in advance, and cash handling on the day.

2. Manual wallet transfer

Attendees send money to the organizer's Khalti or eSewa wallet, then share a screenshot or transaction ID. The organizer checks each payment and confirms the ticket.

  • Good for: small events with a limited number of tickets.
  • Watch out for: time spent matching payments to names, delays in confirming tickets, and edited or reused screenshots. Always check the transaction in your own wallet, not just the screenshot.

3. Integrated online checkout

The ticketing tool or website connects to a payment provider such as Khalti or eSewa. The attendee pays during registration and the ticket is confirmed automatically.

  • Good for: paid events with many tickets, concerts, and events that sell out.
  • Watch out for: transaction fees, setup requirements, and refund handling. If you build checkout on your own website, you usually need a merchant account with the provider.

How do the options compare?

Each option trades simplicity against control and effort. This table summarizes the main differences.

Pay at the venue Manual wallet transfer Integrated online checkout
Setup effort Very low Low Medium to high
Payment confirmed At the gate After manual check Instantly
Work for organizer Cash handling on the day Matching payments one by one Mostly automatic
No-show risk Higher Lower Lower
Fraud risk Fake notes, counting mistakes Fake or reused screenshots Low
Fees None for cash; wallet rules apply to QR payments Depends on wallet rules Usually a transaction fee
Best for Free or low-cost events, walk-ins Small paid events Larger paid events

Fees and rules for wallets and payment gateways change, so check the current terms with the provider before you plan your ticket prices.

How should you run pay-at-the-venue smoothly?

Treat payment as a separate step from entry. When cash collection happens in the same lane as ticket scanning, queues build quickly.

  • Set up a payment counter before the gate, with its own staff and a clear sign.
  • Accept both cash and wallets. Display your Khalti or eSewa QR code at the counter so people without cash can pay by phone.
  • Carry enough change in small notes.
  • Use two people at the cash counter and count together at the end.
  • Mark paid attendees in your attendee list so they are not asked again later.
  • Show the amount due on the pass so staff and attendees know exactly what to collect.

The gate side of this is covered in our guide to QR code tickets and gate check-in.

How do you set ticket prices and ticket types?

Use ticket types to give different groups the right price, and sales windows to reward early buyers. This works with any payment method.

Common ticket types:

  • Early Bird — lower price for a limited period.
  • General — the standard ticket.
  • Student — a lower price with an ID check at the gate.
  • VIP — front seating or extras, sometimes hidden and shared by invitation.
  • Free entry — for guests, volunteers or community members.

Promo codes are a flexible addition: a percentage or fixed rupee discount for a partner college, or a code that unlocks a hidden ticket for sponsors. If you are running a student event, our guide to online registration forms for college fests covers ticket types in more detail.

How do you reduce no-shows?

No-shows are most common when attendees have not paid in advance. A few simple steps help.

  • Set a maximum number of tickets per order, so one person cannot reserve a whole row.
  • Send reminders a few days before and on the day before the event.
  • Offer an early bird price to encourage commitment.
  • Hide "spots left" if low numbers might discourage sign-ups, or show it if scarcity helps.
  • Keep a walk-in desk to fill empty spaces on the day.

What should your refund and cancellation policy say?

Write it before sales open and put it on the event page. A clear policy prevents most disputes.

Include:

  • Whether tickets are refundable, and until when.
  • What happens if the event is postponed or cancelled.
  • How refunds are paid (cash, wallet transfer) and how long they take.
  • Whether tickets can be transferred to another person.

Weather and festival travel can force date changes in Nepal, especially during the monsoon or around Dashain and Tihar, so plan for postponement explicitly.

How does Eventlaya handle ticket payments?

On Eventlaya, the organizer chooses per event how attendees pay: online with Khalti or eSewa, at the venue, or both, where online payments are enabled. Online payments are checked with the provider before passes are issued, and tickets are held for a few minutes while the attendee pays. With pay at the venue, the QR pass shows the amount due and gate staff see what to collect when they scan it. Organizers see what was paid online and what is still to collect at the venue, and can export the list.

Ticket types, prices, quantities, sales windows, hidden tickets, promo codes and a maximum number of tickets per order are all set by the organizer. You can see current plans on the pricing page and browse published events on the events page.

Where can you read more?

Key takeaways

  • The three common methods are pay at the venue, manual wallet transfer and integrated online checkout.
  • Pay-at-the-venue is simplest; run it with a separate payment counter and both cash and wallet options.
  • Manual wallet transfers need careful checking in your own wallet, not just screenshots.
  • Integrated checkout reduces work and no-shows but involves fees and setup.
  • Publish a refund and postponement policy before sales open.

Whichever method you choose, keep the ticket price, payment instructions and refund policy clear on the event page from day one.

Frequently asked questions

Can I sell event tickets with Khalti or eSewa?

Yes, there are two common ways: attendees can send money to your wallet manually and you confirm each payment, or you can use a ticketing tool or website with integrated wallet checkout that confirms payments automatically.

Is pay-at-the-venue a good option for events in Nepal?

It works well for free or low-priced events, college fests and community programmes, because people can register online and pay in cash or by wallet at the gate. The trade-off is more no-shows and cash handling on the day.

How do I reduce no-shows when people pay at the venue?

Limit tickets per order, send reminders before the event, offer an early bird price for those who pay or register early, and keep a waitlist or walk-in desk to fill empty spots.

What should a ticket refund policy include?

State whether tickets are refundable, until when, what happens if the event is postponed or cancelled, and how refunds are paid. Put it on the event page before sales open.

Do I need a merchant account to accept wallet payments on my own website?

Usually yes. Accepting payments directly on a website generally requires registering as a merchant with the payment provider, and the requirements vary, so ask the provider directly.

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